Sample Question - Organizational Culture

QUESTION

We are trying to develop a more effective culture in our organization.  I've been hired as the Cultural Development Officer and tasked to put together a plan for how to do that and have no idea where to start.  Can you help me?

ANSWER

It is exciting to hear a company actually identify someone as the Culture Development Officer. The culture of an organization is so critical to the attraction and retention of employees not to mention the productivity.

To help you develop a plan, you first need to determine what the culture is that you are trying to create. Your organization's strategic/business plan, employees, and managers will be a great resource for this. To get this information, you may need to conduct focus group sessions or surveys to find out what the desired culture is. 

A great way to start these discussions with employees and managers is by  finding out why employees like working at your organization. These are the things you want to be sure to continue doing, marketing inside and out, and be expanding/enhancing. Next, ask the employees if they could make changes to make it a better place to work, what would they do. Your employees are a great resource for information and are the reason you are doing this. You will likely get a great response from the employees when you ask them for their thoughts.

Depending on where you culture is now and what sort of ideas are generated, you may have a number of great solutions identified. You'll need to determine which ones are the priority and/or will have the biggest positive impact on the workforce and tackle them first. Don't lose sight of the other ideas though. You will likely want to implement them at some point as time permits. Also, don't hesitate to get the employees involved again with the implementation. But, definitely do not forget to keep them posted on the progress so they feel their input was valued.

(Disclaimer: The recommendations and opinions provided by e-HResources.com are based on general human resource management fundamentals, practices and principles, and are not legal opinions or guaranteed outcomes. We strongly recommend, as part of a team approach to management, that clients consult with legal counsel of their choice to address legal concerns related tohuman resource issues).

 

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Disclaimer: The recommendations and opinions provided by e-HResources.com, LLC are based on general human resource management fundamentals, practices and principles, and are not legal opinions or guaranteed outcomes. We strongly recommend, as part of a team approach to management, that clients consult with legal counsel of their choice to address legal concerns related to human resource issues

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